Click one of the following options and click Save when prompted to save a copy of the template on your machine.
Click New Users Template to download a blank workbook template with column headings.
Click Existing Users Template to download a workbook with column headings and cells populated with user data.
Click Generate Template to create a new template with column headings and cells populated with current user data. When the workbook template is ready, click Existing Users Template to download it.
This selection exists depending on how Services Manager was installed. The workbook is not generated immediately. The speed at which the workbook is generated depends on how many users exist in the customer hierarchy.